Customer Service/ Operations Coordinator

Benefits:

• Basic salary up to $3500
• Mon to Fri, 9am to 6pm
• 1 year contract (Renewable/ Extendable)
• Friendly and collaborative work environment
• On job training provided
• Location: Clementi

Job Scope:

• Handle customer enquiries and service requests, ensuring timely resolution and customer satisfaction
• Coordinate service planning and track service orders to ensure on-time instrument servicing
• Work closely with internal teams and logistics partners to manage repairs, materials, and shipments
• Manage outsourced and overseas repair processes, including documentation and follow-up
• Monitor service turnaround time (TAT) and operational performance
• Prepare service reports and support continuous process improvements
• Assist with other operational and business support tasks as required

Job Requirements:

• Min Higher Nitec/ Diploma in Supply ...