Customer Service Operations Lead — On-Site Coaching & Growth

A logistics firm based in Veracruz is looking for a Customer Service Operations Lead. The successful candidate will supervise daily back-office operations, ensuring prompt and professional responses to customer inquiries. Key responsibilities include coaching customer service representatives and preparing performance reports. Candidates must hold a Bachelor's degree, have at least 1-2 years of back-office experience, and be willing to work on site. This position offers a competitive salary and benefits. #J-18808-Ljbffr