Job Description
Join the Pearson VUE Mindhub Customer Service team where we are dedicated to helping support customers throughout their ordering process. If you are looking to work with a company that cares about its employees, including the importance of work-life balance, takes ownership of customer satisfaction, and cultivates an environment that integrates our Pearson values into everything we do – this is the place for you.
The Customer Service Operations Support Administrator is a support point for our global customers who may experience technical issues or have questions during the ordering process. As a Customer Service Operations Support Administrator, you will focus on both live troubleshooting and post-issue research within the Pearson VUE case management system.
This is a customer-facing role, where our team members will personally connect with customers to offer support, guidance, and reassurance while walking them through basic troubleshooting steps and ordering assist...
The Customer Service Operations Support Administrator is a support point for our global customers who may experience technical issues or have questions during the ordering process. As a Customer Service Operations Support Administrator, you will focus on both live troubleshooting and post-issue research within the Pearson VUE case management system.
This is a customer-facing role, where our team members will personally connect with customers to offer support, guidance, and reassurance while walking them through basic troubleshooting steps and ordering assist...
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