Customer Service Operator

Position Summary:

To build, manage and maintain relationships with customers as directed by the customer service manager. Manage the day-to-day operations of the customers in your portfolio ensuring agreed service levels and financial targets are met.

This is where you come in:

We are currently looking for a Customer Service Operator to join our Europa team. You will need a good telephone manner and experienced managing a busy inbox. Ideally come from a freight background and be able to proactively deal with situations & problem solve.

Our Ideal Person:

· Strong, confident personality with administrative and/or customer service background.

· Time management skills are essential as are communication (face-to-face and over the phone) skills.

· The ability to prioritise and to work under pressure of workload and within a targeted environment.

· A good head for numbers is required.