Customer Service Ordermanager Industry & Sheets with German

Responsibilities

• Act as the main contact for customers and agencies regarding supply chain topics.


• Manage and monitor customer orders from entry to delivery in SAP.


• Provide regular order status, stock updates, and standard reports.


• Handle order changes, call-offs, shortages, and delivery confirmations.


• Coordinate shipment planning with Transport & Logistics.


• Resolve logistical claims, blocked stock issues, and documentation gaps.


• Support intercompany and external hirework coordination.


• Monitor credit limits and initiate delivery stops when required.

Requirements

• Experience in customer service, order management, or supply chain roles.


• Good knowledge of SAP and order-related processes.


• Understanding of logistics, Incoterms, and order documentation.


• Strong organ...