Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral

Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral

Qualifications:

• Proficiency in English and Mandarin is an advantage
• Minimum SPM
• Must have Customer Service Experience
• Fresh graduates are also encouraged to apply
• Permanent Night Shift
• Working Hour: 6pm - 8am (9-hour shift)
• Working Day: Monday - Sunday (5 days work)
• Applicants must be willing to work in KL Sentral

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer...