Job Description
Company: Venture Smarter
Location: Work From Home
Position Type: Full-Time
About the Role
Venture Smarter is seeking dedicated, friendly Customer Service Phone Agents to join our remote support team. In this position, you will handle inbound and outbound calls, assist customers with inquiries, provide product or service information, and ensure a positive customer experience.
Responsibilities
Handle incoming customer calls professionally and efficiently
Assist with questions, concerns, and product/service information
Resolve customer issues or escalate them when necessary
Document customer interactions accurately
Provide excellent service while meeting performance metrics
Maintain a calm and patient attitude during calls
Requirements
Strong verbal communication and listening skil...
Location: Work From Home
Position Type: Full-Time
About the Role
Venture Smarter is seeking dedicated, friendly Customer Service Phone Agents to join our remote support team. In this position, you will handle inbound and outbound calls, assist customers with inquiries, provide product or service information, and ensure a positive customer experience.
Responsibilities
Handle incoming customer calls professionally and efficiently
Assist with questions, concerns, and product/service information
Resolve customer issues or escalate them when necessary
Document customer interactions accurately
Provide excellent service while meeting performance metrics
Maintain a calm and patient attitude during calls
Requirements
Strong verbal communication and listening skil...
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