Customer Service & Planning Supervisor

Responsible for maintaining direct contact with the customer and following up on their needs; In order to establish in conjunction with production and materials planning, the most appropriate manufacturing strategy that guarantees compliance in time and form with customer demand and compliance with inventory level objectives.
- Administration and control of customer demand.
- Preparation and Communication of the shipment plan to the client.
- Support on Sales Budget/Forecast preparation.
- Preparation and follow-up close to the fulfillment of production orders.
- Assurance of compliance with the shipping windows.
- Administration and Maintenance of the respective modules in the company's business system (ERP) / Correct data integration
- Billing to clients.
- Delivery score objective assurance with all clients.
- Customer packaging return assurance.
- Appropriate coordination of engineering changes to ensure compliance with customer requirements.
- Main...