Job Description

Role Responsibilities:

  • Respond to customer queries via call and email
  • Resolve issues with empathy and professionalism
  • Suggest relevant products/services to customers
  • Maintain service quality and timely resolution

Key Deliverables:

  • Prompt customer support
  • Effective complaint handling
  • Achievement of upselling targets
  • High customer satisfaction and retention

Skills Required
Customer Service, Outbound Process, Sales Process, Domestic BPO

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