Job Description

A leading global technology company in the Philippines is looking for a Customer Service Program Manager to enhance best-in-class customer support for its new digital telco brand in the MENA region. The successful candidate will manage BPO partner relationships, lead vendor governance, and collaborate cross-functionally to ensure a seamless customer experience. Ideal applicants should have 8-10 years of experience in vendor management or operations leadership in customer service environments, alongside excellent communication and interpersonal skills. This role offers a great opportunity to work in a rapidly growing sector with significant impact.
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