Customer Service Rep

Job Title: Customer Service Rep Location : Phoenix, AZ 85034 Shift: 8:30 AM to 5 PM M-F Duration: 4 Month Job Description: As a healthcare customer service representative, you will be responsible for successfully managing large amounts of orders through both inbound and outbound calls and in-person in a center location. This will include following communication scripts, handling different topics and acting as a liaison between our company and its customers. In addition, you will be responsible for evaluating all documents to ensure that appropriate information has been obtained for billing purposes. Responsibilities: Handling patients, referral sources, and administrative Customer inquires Communicating with insurance companies and/or prior authorization requests Entering patient information into a customer information system Ensuring customer satisfaction and assisting them with issues/concerns related to their health Making decisions as needed off-hours or without supervision to ens...