Customer Service Rep

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

Key Responsibilities:

• Responsible to provide detailed information to new clients, assist throughout the cooperation, create a loyal partnership.

• Efficiently handle customer inquiries, process and update orders, ensuring accuracy and promptness.

• Collaborate with the sales team to manage quotations and support our customers, external sales teams, and upper management.

• Coordinate shipments with our logistics team, ensuring timely delivery.

• Support the finance team in resolving payment disputes and manage contracts and agreements.

• Provid...