Customer Service Representative 100%

Our company is further expanding by setting up a brand-new manufacturing site located in Nidau. Due to our company’s continued growth and expansion, and in order to reinforce our Customer Service in Brügg, we are currently recruiting a professional for the temporary position as

Customer Service Representative 100%

(temporary contract until December 31st, 2026)

Job Description

• Handling questions and complaints from customers, providing information on delivery times and stock situation 
• Order processing and follow-up in contact with our Shipping department
• Answering and forwarding incoming emails and phone calls
• Providing certificates of origin and documentation
• Invoicing, credit notes and price control
• Backorder management (inform the customers and collaborate with our production for new delivery dates)
• Follow-up and maintenance of goo...