Customer Service Representative 175 AP

Customer Service Representative 175 AP
Brampton, ON
$45,000-$48,000

Benefits
-Salary increase once hired on permanently
-Company engagement events
-Benefits
-Performance bonus

Responsibilities
-Process returns, replacements, and shipping claims in collaboration with internal teams
-Coordinate with logistics to ensure accurate shipping, on-time delivery, and clear order status updates
-Proactively communicate stock availability, order progress, and delivery timelines to customers
-Deliver exceptional customer service and build positive client relationships via phone, email, and in person
-Assist customers with product inquiries, order placement, and payment processing
-Respond promptly to customer communications and maintain accurate records in Microsoft Dynamics 365 Business Central
-Assist with inventory tracking and order management
-Reconcile freight invoices, flag discrepancies, and maintain accurate s...