Job Description

IMMEDIATE OPENING FOR A CALL CENTER CUSTOMER SERVICE REPRESENTATIVE

OPPORTUNITY TO WORK FOR ONE OF THE LARGEST HEALTHCARE MEDICAL DEVICE COMPANIES IN THE AREA

OPPORTUNITY TO GAIN HEALTHCARE EXPERIENCE, LONG TERM STABLE JOB

MONDAY - FRIDAY 9AM-530PM

PLATTSBURGH, NY (ON SITE ONLY)

$

Qualifications:

  • 2 years of call center customer service experience or healthcare experience
  • Excellent communication skills
  • Microsoft Office proficient

    • Responsibilities:

  • Answer all calls and emails in a timely manner, in adherence to their goals
  • Document all call information according to standard operating procedures
  • Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
  • Process orders, route calls to appropriate resource, and follow up on customer calls w...

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