Customer Service Representative

At Saadiyat Grove , we create experiences that inspire and delight every guest. We are looking for warm, service-driven, and proactive individuals to join our Customer Service team, delivering exceptional service across our luxury cultural destination.

As a Guest Ambassador at Saadiyat Grove , you will deliver exceptional, personalized experiences to every guest, combining hospitality with luxury service standards. This high-touch, dynamic role rotates across multiple functions—welcoming, guiding, and supporting guests—while contributing to operational excellence and a memorable experience.

Key Responsibilities

• Welcome guests warmly and professionally, coordinating arrivals, valet, and VIP interactions with poise and cultural awareness.
• Create personalized guest experiences through curated itineraries, tours, and storytelling about art, design, brands, and cultural programming.
• Manage guest requests, booking...