Customer Service Representative Administrative Assistant

Customer Service Representative – Administrative Assistant

We’re hiring a Customer Service Representative – Administrative Assistant to support our customers and internal teams across the UAE and Saudi Arabia . This is a remote role combining frontline customer communication with reliable administrative support. You’ll be the friendly first point of contact for customers, while also helping keep records, schedules, and daily operations organized.

This role is ideal for someone who enjoys solving problems, communicating clearly, and staying on top of details—while working independently from home.

Key Responsibilities

Customer Support (Primary)

• Respond to customer inquiries via email, chat, and phone/WhatsApp in a professional and helpful tone.
• Handle common questions related to registration, onboarding, account access, schedules, and general support needs.
• Troubleshoot basic issues, guid...