Job Description
Customer Support Specialist
We are looking for dynamic and experienced customer support that can help our customers with their day-to-day support related issues. We are looking for person with at least 2 Years of experience and have hands on experience with Chat and Ticketing system.
We are looking for person with following knowledge:
· Good command over English
· Basic Computer working knowledge
· Customer Support Knowledge
· Some knowledge about Web Sites
· Basic knowledge about ecommerce
Nice to have
· Working knowledge of Chat and Ticketing System
· Any other language would be added advantage
· Positive and helping Attitude
Key Responsibility:
· Manage large amounts of chats and Tickets
· Generate sales leads
· ...
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