Customer Service Representative

✨ Viewer Experience Advocate (Contract‑to‑Hire) ✨ Pay Rate: $17.75/hr Location: San Antonio, TX (Onsite) Schedule: Full-time, must be flexible ? About the Role In this role, you will be the friendly voice and problem-solving expert supporting viewers around the world. Your mission? Deliver exceptional service, elevate our brand, and ensure every viewer enjoys a smooth, magical streaming experience. ? ? What You’ll Do As a Viewer Experience Advocate, you will: ? Assist viewers via phone and/or chat with account management, billing, content questions, and app navigation ⭐ Recommend Streaming products during every interaction ?️ Use your technical knowledge of networks & common streaming devices to troubleshoot ? Support multiple products, systems, and regions ? Maintain an unwavering commitment to top-tier customer service ➕ Perform other duties as assigned This role is ideal for someone who enjoys helping people, picks up new systems quickly, and thrives in a fast‑paced, tech‑savvy envi...