Job Description

**Customer Service Representative**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Works together with Sales to develop, implement and manage an specific US region strategy focusing on service level and overall customer satisfaction. Ensures full compliance to the agreed service level, having direct contact with several accounts and ensuring full alignment within customer operations and continuous improvement functions. Coordinate and manage the resolution of specific customer issues / requirements.
**This position reports to**:
Contact Center Lead
**Your respo...

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