Job Description
Job Summary
We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicate clearly, and are interested in learning the travel business while delivering exceptional service.
As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the planning and booking process, and help ensure a smooth, positive experience from start to finish.
Key Responsibilities
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Respond to customer inquiries via phone, email, and online messaging
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Assist clients with travel planning, reservations, and general questions
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Provide accurate information about destinations, travel options, policies, and procedures
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Maintain clear, professional, and timely communication
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