Job Description

  • Location: Austin
  • Type: Contract to Hire
  • Job #20028
  • Salary: $ HOUR

    • The HT Group has a security client in North Austin, TX, looking for a Customer Service Representative who is proactive, detail-oriented, and customer-focused to provide exceptional support throughout the ordering process. This individual will build and maintain strong relationships with both internal teams and external customers while resolving issues and ensuring a seamless customer experience from inquiry to order fulfillment.

    Contract-to-hire 

    $25/hr 

    Hybrid- 3 Days In Office/2 Remote 

    Responsibilities:

  • Build and maintain excellent relationships with assigned customer accounts and internal teams
  • Respond to customer inquiries via phone and email, using Salesforce case management
  • Ensure accurate customer data in Salesforce CRM and Oracle eBS systems
  • Maintain communication with custo...

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