Customer Service Representative

Overview

Location: Adelaide

Role Highlights: Opportunity to join a reputable, internationally recognised organisation as part of a high-performing Customer Service team. This role is ideal for a detail-oriented, customer-focused professional who enjoys ownership, collaboration, and delivering exceptional service. You will work closely with national leadership and play a key role in enhancing the end-to-end customer experience, with clear opportunities for development and progression.

Role Overview: The Customer Service Representative will be responsible for managing the sales and service pipeline, including processing sales orders, resolving customer product and service issues, tracking order demand, and communicating forecast variances. This role is central to delivering a seamless customer experience by ensuring accuracy, responsiveness, and proactive communication throughout the order lifecycle.