Job Description
We are looking for a dedicated Customer Service Representative to join our team in Belton, South Carolina. In this Contract to permanent role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to clients. This position offers an excellent opportunity to contribute to a dynamic environment while developing your skills in customer service.
Responsibilities:
• Respond promptly to customer inquiries and provide accurate information about products and services.
• Manage and coordinate schedules to ensure efficient service delivery.
• Handle customer complaints and resolve issues effectively to maintain customer satisfaction.
• Document interactions and maintain up-to-date records in the system.
• Collaborate with team members to improve service processes and enhance overall efficiency.
• Identify customer needs and offer tailored solutions to meet their expectations.
• Monitor and report recurring ...
Responsibilities:
• Respond promptly to customer inquiries and provide accurate information about products and services.
• Manage and coordinate schedules to ensure efficient service delivery.
• Handle customer complaints and resolve issues effectively to maintain customer satisfaction.
• Document interactions and maintain up-to-date records in the system.
• Collaborate with team members to improve service processes and enhance overall efficiency.
• Identify customer needs and offer tailored solutions to meet their expectations.
• Monitor and report recurring ...
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