Job Description

SUMMARY OF RESPONSIBILITIES:

  • Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers;
  • Ensure communication and coordination between customers, lineservice crew and staff;
  • Coordinate fueling, catering, car rental, hotel booking and reservations;
  • Maintain, monitor and update the Aircraft Entry Log and advise the lineservice crew accordingly;
  • Answer the general number phone lines and forward calls to the the appropriate person;
  • Fill out digital forms for new clients and actively promote additional aircraft services and products;
  • Respond to customer email inquiries in a timely and courteous manner;
  • Complete daily invoicing and data entry for various vendors and customers;
  • Contact clients about unpaid or overdue accounts and attempt to collect or make the appropriate payment arr...

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