Customer Service Representative

Customer Service Representative Join a dynamic and welcoming team as a Customer Service Representative, where your communication skills and problem-solving abilities will make a real impact. In this vital role, you will be the friendly voice helping customers understand and manage their E-ZPass accounts, ensuring a smooth and positive experience for each caller. If you're passionate about providing exceptional service, thrive under pressure, and enjoy working in a collaborative environment, this opportunity is your next career step! Required Skills: Excellent verbal and written communication skills Strong attention to detail and accuracy in data entry Ability to work under pressure and handle frequent interruptions Basic proficiency with MS Office and comfortable operating electronic equipment Previous customer service experience, preferably in a call center setting Mathematical aptitude for performing accurate computations Ability to recognize and correct errors efficiently Nice to Ha...