Job Description

Overview

We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.

Responsibilities

  • Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
  • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
  • Present a professional, confident and enthusiastic im...

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