Job Description
**Customer Service Representative - Bilingual**
**Duties and Responsibilities**:
**LOCATION INFORMATION**:
Position located in Queretaro office. Individuals hired for this position are part of the US Domestic CSR team, servicing RotoMetrics customers based exclusively in the US.
This position reports to Supervisors & Management located in the US.
Training and travel opportunities will be provided, to ensure cohesion with the larger US Domestic CSR team.
**Primary responsibility**:
Inside sales. Act as the face of RotoMetrics to customers, while managing the needs of the customer through all channels.
Manage all quote and order requests within one hour of receipt.
**Daily duties**:
Provide best-in-class customer service to internal and external customers.
Configure, communicate, and follow-up on verbal or written quotations to secure orders
Configure & process new orders in a timely manner and strive towards an overall reduction of order entry process...
**Duties and Responsibilities**:
**LOCATION INFORMATION**:
Position located in Queretaro office. Individuals hired for this position are part of the US Domestic CSR team, servicing RotoMetrics customers based exclusively in the US.
This position reports to Supervisors & Management located in the US.
Training and travel opportunities will be provided, to ensure cohesion with the larger US Domestic CSR team.
**Primary responsibility**:
Inside sales. Act as the face of RotoMetrics to customers, while managing the needs of the customer through all channels.
Manage all quote and order requests within one hour of receipt.
**Daily duties**:
Provide best-in-class customer service to internal and external customers.
Configure, communicate, and follow-up on verbal or written quotations to secure orders
Configure & process new orders in a timely manner and strive towards an overall reduction of order entry process...
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