Customer Service Representative

The Customer Services Representative is responsible for the effective end‑to‑end administration of the customer service function, from order receipt through to delivery. The role requires a proactive, customer‑focused mindset to ensure high levels of customer satisfaction while supporting Sherwin‑Williams’ commercial objectives. Acting as a key intermediary between customers, the commercial team, and the Finance function, the Customer Services Representative coordinates the flow of trade, ensuring accuracy, timeliness, and clear communication.



Working Pattern



This is an onsite role at Unit 2, Junction Six, Industrial Park, Birmingham, B6 7JJ, working Monday to Friday:

• 08:00 – 17:00 (Monday to Thursday)

• 08:00 – 16:00 (Friday)



At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and ...