Job Description
Please read the description: On-Site position only, English required.
As a Customer Service Agent, you'll be the first line of support for our customers, providing clear, timely, and solutions-oriented assistance. Whether it's helping with account questions, statements, reconciliations, or guiding users through their options, your goal is to deliver a smooth and supportive experience at every interaction.
In our fast-paced fintech environment, we need agile problem-solvers who thrive under pressure, communicate with empathy, and are committed to resolving issues while identifying opportunities for improvement.
About us
We are a Merchant Cash Advance (MCA) provider with 5 years in the US market and a strong focus on the fast-growing Gig Economy Come join the future
We are located in Bogotá, and our office is in Ciudadela Empresarial Sarmiento Angulo (Salitre), next to the Gran Estación mall.
Key Responsibilities
Respond to customer inquiries via phone, email, and c...
As a Customer Service Agent, you'll be the first line of support for our customers, providing clear, timely, and solutions-oriented assistance. Whether it's helping with account questions, statements, reconciliations, or guiding users through their options, your goal is to deliver a smooth and supportive experience at every interaction.
In our fast-paced fintech environment, we need agile problem-solvers who thrive under pressure, communicate with empathy, and are committed to resolving issues while identifying opportunities for improvement.
About us
We are a Merchant Cash Advance (MCA) provider with 5 years in the US market and a strong focus on the fast-growing Gig Economy Come join the future
We are located in Bogotá, and our office is in Ciudadela Empresarial Sarmiento Angulo (Salitre), next to the Gran Estación mall.
Key Responsibilities
Respond to customer inquiries via phone, email, and c...
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