Job Description
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.
Job Description
We are currently seeking a Customer Service Representative who can become an integral member of the team.
DUTIES AND RESPONSIBILITIES:
- Routinely check for incoming jobs from email, incoming bin, and over the counter.
-Accurately codes customer tickets in accordance with company prescribed guidelines
-Addresses all client inquiries and concerns in a business-like and timely manner.
-Explain complexities and scheduling of each job before assigning jobs to operators.
-Contact clients with question on incoming jobs regarding specifications, deadlines, and budgets.
-Double check correctness of information given on incoming correspondence.
-Log jobs out after they are completed and shipped out.
-...
Job Description
We are currently seeking a Customer Service Representative who can become an integral member of the team.
DUTIES AND RESPONSIBILITIES:
- Routinely check for incoming jobs from email, incoming bin, and over the counter.
-Accurately codes customer tickets in accordance with company prescribed guidelines
-Addresses all client inquiries and concerns in a business-like and timely manner.
-Explain complexities and scheduling of each job before assigning jobs to operators.
-Contact clients with question on incoming jobs regarding specifications, deadlines, and budgets.
-Double check correctness of information given on incoming correspondence.
-Log jobs out after they are completed and shipped out.
-...
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