Customer Service Representative

EMPLOYMENT TYPE:

• FULL TIME JOB TYPE: Customer Service Representative  SALARY RANGE: $45,000 - $75,000  Benefits: Medical and Dental  (Remote for California Residents Only)   This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.

Full training is provided in learning a product line to inform, assist and educate customers on how products work.  Responsibilities of a Customer Service Representative:

• Interact with customers daily to inform of client products and services Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise.


• Ensure and provide quality service to external customers.
• Answer all customer inquiries in a timely and professional manner.
• Process orders with h...