Job Description
Description A highly regarded organization in Bristol PA is seeking a Customer Service Representative for a job opportunity. This position is on-site, Monday through Friday, 9am-5:30pm and will start immediately. This assignment will run for 2 months with a likely extension. There may be an opportunity to become an FTE for the right candidate.
Key Responsibilities:
Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.
Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.
Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.
Continuous Learning: Stay ...
Key Responsibilities:
Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.
Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.
Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.
Continuous Learning: Stay ...
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