Job Description

Position Summary

Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company’s commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers.

 The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service.

Responsibilities and Duties:

Customer Service Excellence

  • Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”)
  • Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
  • Follow the company’s Four Steps of Customer Service with every interaction ...

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