Job Description
Qualifications:
At least 2 years of BPO customer service experience
International account experience is a plus
High school graduate (college level/degree is an advantage)
With good English communication skills
Willing to work rotating shifts. weekends and holidays
Key Responsibilities:
. Handle Inbound and or outbound calls. emails. or chats from international customers
. Address customer inquiries related to products, services, billing, and account concerns.
. Follow established scripts, processes, and quality standards.
On-site | BPO Setting
At least 2 years of BPO customer service experience
International account experience is a plus
High school graduate (college level/degree is an advantage)
With good English communication skills
Willing to work rotating shifts. weekends and holidays
Key Responsibilities:
. Handle Inbound and or outbound calls. emails. or chats from international customers
. Address customer inquiries related to products, services, billing, and account concerns.
. Follow established scripts, processes, and quality standards.
On-site | BPO Setting
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