Customer Service Representative

Customer Service Representative – Be the face and voice of a growing national business!

Are you a people-focused problem-solver who thrives in a fast-paced, service-driven environment? Shred-X is looking for a Customer Service Representative with a passion for helping others, attention to detail, and a professional approach to join our dynamic team.

As part of the Freightways Group , one of Australasia’s leading logistics and information management companies, Shred-X is a national leader in secure destruction and sustainable solutions. We’re seeking a confident, proactive individual who can support both our existing client base and foster strong relationships with new customers.

What You’ll Do

• Deliver high-quality, efficient frontline support via phone (inbound and outbound), email, and online communication.
• Accurately log and manage service requests using our cloud-based CRM.
• Liaise direct...