Job Description
Description We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Cary, North Carolina. This Contract to permanent position offers an excellent opportunity to work in a fast-paced environment within the wholesale distribution industry. You will play a vital role in delivering exceptional service to customers while contributing to the success of our team.
Responsibilities:
• Provide outstanding customer service by addressing inquiries and resolving issues efficiently.
• Process and manage product orders with accuracy and attention to detail.
• Handle outbound and inbound calls to offer solutions and identify customer needs.
• Collaborate with team members to meet performance metrics and achieve sales goals.
• Utilize consultative selling techniques to recommend products and services to customers.
• Maintain thorough knowledge of company systems and processes to ensure seamless service delivery.
• Participate ...
Responsibilities:
• Provide outstanding customer service by addressing inquiries and resolving issues efficiently.
• Process and manage product orders with accuracy and attention to detail.
• Handle outbound and inbound calls to offer solutions and identify customer needs.
• Collaborate with team members to meet performance metrics and achieve sales goals.
• Utilize consultative selling techniques to recommend products and services to customers.
• Maintain thorough knowledge of company systems and processes to ensure seamless service delivery.
• Participate ...
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