Job Description
We are currently seeking a Customer Service Representative to join our team on a full-time, Monday–Friday schedule.
Position: Customer Service Representative
Schedule: Full-Time, Monday–Friday
Channels: Email, Phone, and Live Chat
Key Responsibilities:
Respond to customer inquiries via email, phone, and chat in a timely and professional manner
Resolve customer issues and provide accurate information about products/services
Document customer interactions and maintain records in internal systems
Escalate complex issues to the appropriate team when necessary
Maintain a positive, customer-focused attitude at all times
Qualifications:
Strong written and verbal communication skills
Comfortable handling customer interactions across email, p...
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