Job Description
Description We are looking for a dedicated Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent role, you will provide exceptional service to customers while supporting sales efforts and contributing to team success. This position offers a hybrid work environment and opportunities to represent the company at industry events.
Responsibilities:
• Deliver outstanding face-to-face customer service in the showroom, ensuring a positive experience for all visitors.
• Collaborate with the sales team and other departments to support cross-functional initiatives.
• Provide assistance with training on legacy systems to ensure smooth operations.
• Represent the company at industry tradeshows up to six times per year, showcasing products and building relationships.
• Manage inbound and outbound communications, including calls and email correspondence, with professionalism.
• Perform accurate data entry and order processin...
Responsibilities:
• Deliver outstanding face-to-face customer service in the showroom, ensuring a positive experience for all visitors.
• Collaborate with the sales team and other departments to support cross-functional initiatives.
• Provide assistance with training on legacy systems to ensure smooth operations.
• Represent the company at industry tradeshows up to six times per year, showcasing products and building relationships.
• Manage inbound and outbound communications, including calls and email correspondence, with professionalism.
• Perform accurate data entry and order processin...
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