Customer Service Representative

Our Mission Legacybox helps families reconnect with the most meaningful moments of their lives by digitizing and preserving their recorded memories.

Every photo, film reel, and tape we process is a piece of someone’s personal history and a link between generations.

We make these memories accessible and shareable for the future, and we give our customers peace of mind knowing their stories will endure.

About the Role As a Customer Service Representative, you will be one of the first voices and faces of Legacybox.

Your work directly shapes how customers feel about trusting us with their most treasured items.

You will assist customers through phone, email, and live chat, and you will help guide them through their journey with warmth, clarity, and professionalism.

This is a role for someone who enjoys problem solving, supporting others, and creating great experiences at every touchpoint.

You will respond to ques...