Job Description

My client, a well-established multinational based in Shannon, Co. Clare, is currently seeking English-speaking and multilingual Customer Service Advisors to join their growing team, providing 24/7 customer support to commercial clients. This is an excellent opportunity for candidates from a retail or hospitality background who are looking to transition into a corporate, office-based environment, with structured training, clear processes, and long-term career progression. Working Pattern & Flexibility Candidates must have flexibility to work across the following shift patterns as part of a 24/7 support model: Midnight 6:00am 6:00am 2:30pm 7:00am 3:30pm 8:00am 4:30pm 9:00am 5:30pm 5:30pm midnight There is apossibilityof hybrid working (2 days from home) after successfully completing a6-month probation period. Key Responsibilities Deliver a high standard of customer service to external customers and internal stakeholders Manage customer queries, tasks, and emails in a timely and organised...

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