Customer Service Representative

Are you an organized, customer-focused professional who is comfortable handling varied tasks and shifting demands? Do you enjoy building trusting relationships and ensuring customers receive great service?

If so, you could be our new…

Customer Service Representative

We are looking for a Customer Service Representative to join our Sales & Customer Service team. In this pivotal role, you will act as the main point of contact for our customers, supporting enquiries, managing orders, and ensuring a seamless customer experience from quotation through to delivery.

What You'll Do:

• Serve as the primary liaison between customers and the business, handling enquiries and feedback via phone, email, and MS Teams.
• Provide timely updates on dispatch and shipping, ensuring clear and consistent communication.
• Address and resolve customer issues and complaints, maintaining positive and professional relationships.
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