Customer Service Representative, CM

Overview:
The Customer Service Representative role is a varied and challenging customer facing role set within a fast-paced Customer Service environment. You will respond to customer queries from shareholders and employees (or their appointed representative), so you will need to demonstrate excellent customer focus and a desire to find the right outcomes for the customer in a professional and positive manner. You'll be part of a supportive team, focused on your development, training and well-being.

We are recruiting for full-time colleagues, 37 ½ hours per week – Monday to Friday, 7 ½ hours per day, with NO weekend working, bank holiday working or evening working.

Successful candidates will be based in our stunning city centre office in Leeds which is just a few minutes' walk from the train station and is close to several bus routes, including the Park and Ride route. You'll work from the office each day and then possibly move to hybrid working once you have success...