Job Description
We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from youCompensation:
$5 - $8 hourly
Responsibilities:
- Maintain customer accounts and update with new account information as needed
- Respond to customer inquiries, product and service questions, and customer complaints
- Interact with the sales lead to maintain and improve service and product knowledge
Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
Enter accurate and detailed information for technicians in the field.
Qualifications:...
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