Customer Service Representative

Underwriting Assistant

Location: Barranquilla, Colombia

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Weekly Hours: 46

Experience Level: Junior

English Required: 9.0 to 10.0

Level of Study Required: Bachelor's degree

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Job Description:

Perform detailed analysis of underwriting submissions and related cases, providing critical feedback to support decision making and ensure all documentation is complete and accurate.

Responsibilities:

• Implement changes as required by Sr. Underwriters and Team Lead for upcoming purchases within the cut-off.
• Maintain updated reports on the subscription pipeline.
• Document specific instructions and conditions provided by management.
• Process requests for new class codes, ensuring proper assignment and registration.
• Provide organized claim information to ensure Sr. Underwriters have the proper insights to make purchase decisions.

Skills and Qualifications:

• Strong writing and listening skills.
• Adaptable to work in a friendly environment.
• Good attitude and responsible.
• Bachelor's degree required.