Job Description
Customer Service Representative Required:
Location: Coventry - CV5
Temporary
Key role and responsibilities for our clients Customer Service Representative:
Prioritise and process all customers' orders in line with Customer Service KPI
Logging consumer complaints onto the technical complaint database.
Investigating and obtaining batch information, date of production, line produced, and shift team, then logging this information onto the complaints database.
Processing dispatches for ACST.
Processing dispatches for Brakes.
Accessing ZPS4 reports for shortages.
Processing customer sample requests and arranging deliveries with City Sprint.
Minimum requirements for the Customer Service Representative:
Using SAP and/or EDI ordering. Preferably in a manufacturing environment.
Warehouse and monitoring stock levels in conjunction with onsite warehouse teams.
Liaising with customers directly using multiple formats
Working within...
Location: Coventry - CV5
Temporary
Key role and responsibilities for our clients Customer Service Representative:
Prioritise and process all customers' orders in line with Customer Service KPI
Logging consumer complaints onto the technical complaint database.
Investigating and obtaining batch information, date of production, line produced, and shift team, then logging this information onto the complaints database.
Processing dispatches for ACST.
Processing dispatches for Brakes.
Accessing ZPS4 reports for shortages.
Processing customer sample requests and arranging deliveries with City Sprint.
Minimum requirements for the Customer Service Representative:
Using SAP and/or EDI ordering. Preferably in a manufacturing environment.
Warehouse and monitoring stock levels in conjunction with onsite warehouse teams.
Liaising with customers directly using multiple formats
Working within...
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