Customer Service Representative (CSR)

Job Summary:

We are looking for enthusiastic and customer-focused Customer Service Representatives (CSR) to join our team in Bangalore. The role involves interacting with customers through calls, emails, or chats to resolve queries, provide accurate information, and ensure a positive customer experience.

Key Responsibilities:

• Handle inbound and outbound customer interactions professionally
• Resolve customer issues and complaints efficiently
• Maintain accurate customer records and documentation
• Meet quality standards and performance metrics
• Coordinate with internal teams for issue resolution
• Ensure high levels of customer satisfaction at all times

Eligibility Criteria:

• Education: Intermediate candidates with 6 months or more experience can apply
• Strong communication and interpersonal skills
• Basic computer knowledge an...