Customer Service Representative (CSR)

Position: Customer Service Representative (CSR)
Company: Empower Brands
Location: Remote (Work from Home)
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (EST-CST-PST

About the Role

Empower Brands is seeking a full-time Customer Service Representative to serve as the primary point of contact for customers. This role is critical in delivering an outstanding customer experience by addressing inquiries, resolving concerns, and ensuring satisfaction throughout the customer journey.

This is an excellent opportunity to join a growing organization committed to service excellence and customer care.

Key Responsibilities

Customer Support & Inquiry Handling

• Respond to customer inquiries via phone, email, and text.
• Provide clear and accurate information about services, pricing, and next steps.
• Assist customers with service requests in a prof...