Job Description
Job Title: Customer Service Representative (CSR)
Location: Maricopa County, AZ
Position Type: Contract
Job Summary
Navitas Partners, LLC is seeking a Customer Service Representative to support county operations in Maricopa County, AZ. The CSR will provide professional assistance to the public by delivering accurate information, resolving inquiries, and ensuring excellent customer service.
Key Responsibilities
Respond to customer inquiries via phone, email, and in person
Provide information on county services, programs, and procedures
Assist with applications, forms, and required documentation
Resolve complaints professionally and efficiently
Document interactions and maintain records in county systems
Coordinate with internal departments to ensure customer satisfaction
Adhere to all county policies and compliance standards
Qualifications
High school diploma or equivalent required (Associate’s degree preferred)
Customer service experience; government or public sector experience preferred
Strong communication and problem-solving skills
Proficient in Microsoft Office and CRM systems
Ability to multitask in a fast-paced environment
For more details reach at [email protected]
About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
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