Customer Service Representative

Overview

Customer Service Representative – Industrial Manufacturing. Western Sydney Location. Salary: $75,000 - $80,000 + Super + Bonus.

Based in Smithfield you’ll be part of a supportive, close-knit team that values communication, initiative, and a genuine passion for helping people. You’ll be the key contact for customers, managing enquiries, providing technical support, and ensuring smooth order fulfillment. This role is perfect for someone who enjoys collaborating, problem-solving, and being the go-to person for customers and colleagues.

The Position

• Be the first point of contact for customers; answering phone and email enquiries with professionalism and warmth
• Process and manage customer orders accurately via our internal system
• Handle customer queries and provide updates
• Work closely with our sales, warehouse, production, and accounts teams to ensure smooth and timely delivery
• Monitor stock levels and ...